Terms & Conditions

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Terms & Conditions

Effective Date: February 27, 2026

These Terms and Conditions (“Terms”) govern your use of the SolTerra, LLC website and services.

By accessing this website or requesting services from SolTerra, LLC (“SolTerra,” “we,” “our,” or “us”), you agree to these Terms.

If you do not agree, do not use this website.

1. Company Information

SolTerra, LLC
PO Box 1071
Hayden, ID 83835
Phone: 208-704-0304
Email: hello@solterraonline.com

2. Website Use

This website is intended for individuals seeking lawn, landscape, irrigation, snow, and related property services in Idaho.

You agree not to:

  • Use this website for unlawful purposes
  • Attempt to gain unauthorized access to systems
  • Upload malicious code
  • Submit false or misleading information
  • Copy, scrape, or reuse content without permission

We reserve the right to restrict or terminate access for misuse.

3. Quotes and Estimates

Quotes generated through our website or provided in writing are:

  • Non-binding until accepted
  • Subject to on-site verification
  • Subject to change due to hidden conditions, inaccurate information, or scope changes

Online quote tools are estimates only. Final pricing may vary after review.

Work does not begin until:

  • Scope is approved
  • Required deposit is received (if applicable)

4. Scope of Work

Only services listed in your approved estimate are included.

Additional services require written approval through:

  • Home.Works CRM approval
  • Written change order

No verbal modifications are binding.

5. Deposits and Payments

Deposits, billing structure, and payment timelines are governed by our Customer Policies.

By approving an estimate, you agree to:

  • Pay all invoices according to stated terms
  • Maintain a valid payment method if required
  • Cover applicable processing fees where disclosed

Failure to pay may result in:

  • Service suspension
  • Late fees
  • Collections
  • Mechanic’s lien rights under Idaho law

6. User-Submitted Content

If you submit photos, videos, or property details:

  • You represent that you have the right to share them.
  • You grant SolTerra permission to use submitted materials for estimating, documentation, and operational purposes.
  • Marketing use is governed by our Customer Policies.

We are not responsible for verifying property ownership of uploaded materials.

7. Intellectual Property

All content on this website—including text, images, logos, branding, layout, and graphics—is the property of SolTerra, LLC unless otherwise noted.

You may not:

  • Reproduce
  • Distribute
  • Modify
  • Republish

without written permission.

8. Third-Party Services and Links

Our website may use or link to third-party services including:

  • Google services
  • Meta (Facebook/Instagram)
  • Payment processors
  • CRM systems
  • Hosting providers

We are not responsible for the policies, security, or practices of third-party providers.

9. Limitation of Liability

To the maximum extent permitted by law:

SolTerra, LLC shall not be liable for indirect, incidental, consequential, or special damages arising from:

  • Website use
  • Service delays
  • Weather impacts
  • Acts of nature
  • Third-party failures

Total liability for any claim related to services shall not exceed the amount paid for the specific service in dispute.

10. No Guarantees

We strive to provide high-quality services, but we do not guarantee:

  • Specific aesthetic outcomes
  • Lawn or plant survival under improper care
  • Performance of manufacturer-supplied materials
  • Weather conditions
  • Uninterrupted website access

11. Indemnification

You agree to indemnify and hold harmless SolTerra, LLC from claims arising out of:

  • False information provided by you
  • Failure to provide safe site access
  • Violations of these Terms
  • Property conditions outside our control

12. Mechanic’s Lien Rights

If payment is not received, we reserve the right to pursue remedies available under Idaho law, including filing a mechanic’s lien where applicable.

13. Governing Law

These Terms are governed by the laws of the State of Idaho.

Any disputes shall be resolved in the appropriate courts located in Idaho.

14. Modifications to These Terms

We may update these Terms at any time.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

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